A “Letter To Airline For Delayed Flight Compensation EU261” is a formal request. You write it to an airline. You are seeking compensation for a delayed flight. EU261 protects air passenger rights. You might need this letter if your flight was significantly delayed.
Are you struggling to write this letter? Do you need help stating your case? We understand it can be tricky. That’s why we’re here to help.
In this article, we’ll share letter templates. We will provide examples and samples. These will make writing your compensation claim easier. Use these to craft your own effective letter.
Letter To Airline For Delayed Flight Compensation Eu261
[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
[Date]
[Airline Name]
[Airline Address]
Subject: Compensation Claim for Delayed Flight – EU261 Regulation – Flight [Flight Number]
Dear [Airline Name] Customer Service,
I am writing to claim compensation for a significantly delayed flight, [Flight Number], from [Departure City] to [Arrival City] on [Date of Flight]. The scheduled arrival time was [Scheduled Arrival Time], but the actual arrival time was [Actual Arrival Time], a delay of [Number] hours.
This delay falls under the provisions of EU Regulation 261/2004, which entitles passengers to compensation for delays exceeding three hours.
My booking reference number is [Booking Reference Number].
According to EU261, I am entitled to compensation of €[Amount] due to the length of the delay and the distance of the flight.
I expect a response to this claim within [Number] days, outlining the steps you will take to process my compensation. If I do not receive a satisfactory response within this timeframe, I will consider escalating the matter to the relevant authorities.
Thank you for your time and attention to this matter.
Sincerely,
[Your Name]
How to Write Letter To Airline For Delayed Flight Compensation EU261
Subject Line: Capturing Their Attention
- Be succinct. A subject line like “EU261 Compensation Claim – Flight [Flight Number] – [Date]” is often sufficient.
- Avoid being overly aggressive or verbose. Clarity trumps bombast.
Salutation: Setting a Civil Tone
- Start with a formal greeting. “Dear [Airline Name] Customer Relations,” is a safe bet if you lack a specific contact.
- Steer clear of overly familiar or casual greetings. Professionalism is paramount.
Introduction: Laying the Groundwork
- Clearly state the purpose of your letter: you are claiming compensation under EU261 for a delayed flight.
- Provide the essential flight details upfront: flight number, date of travel, departure and arrival airports. Ambiguity is your enemy.
- Briefly mention the length of the delay and its impact.
Body Paragraph 1: Detailing the Disruption
- Elaborate on the circumstances of the delay. Was it due to a technical fault, adverse weather, or something else?
- If possible, reference any announcements or communications from the airline regarding the cause of the delay.
- Avoid emotional language or hyperbole. Stick to the facts.
Body Paragraph 2: Asserting Your Rights
- Explicitly state that you are entitled to compensation under EU Regulation 261/2004 due to the significant delay.
- Reference the specific article(s) of the regulation that support your claim. A little legal jargon can be persuasive.
- Mention the distance of your flight, as this determines the amount of compensation you are owed.
Required Documentation: Substantiating Your Claim
- List the documents you are including as evidence: boarding pass, flight itinerary, any correspondence with the airline.
- Ensure copies are clear and legible.
- State that you retain the originals and will provide them if absolutely necessary.
Closing: A Cordial Yet Firm Conclusion
- Reiterate your expectation of receiving the legally mandated compensation.
- Provide a clear deadline for a response, typically 14-30 days.
- Thank them for their time and consideration.
- End with a formal closing such as “Sincerely,” or “Yours faithfully,” followed by your full name and contact information.
Frequently Asked Questions: EU261 Flight Delay Compensation
This section addresses common queries regarding compensation claims for delayed flights under EU Regulation 261/2004. Understanding your rights is crucial when seeking redress for flight disruptions.
What is EU261 compensation?
EU261 is a European Union regulation that entitles passengers to compensation for flight delays, cancellations, and denied boarding under certain circumstances.
How long does my flight need to be delayed to claim compensation?
Generally, you can claim compensation if your flight arrives at its final destination more than 3 hours later than scheduled.
How much compensation can I claim?
The amount of compensation varies depending on the flight distance: €250 for flights up to 1,500km, €400 for flights between 1,500km and 3,500km, and €600 for flights over 3,500km.
What are “extraordinary circumstances” that exempt airlines from paying compensation?
Extraordinary circumstances are events beyond the airline’s control, such as severe weather, political instability, security risks, or air traffic control strikes.
How do I write a letter to the airline to claim compensation?
Your letter should include your flight details (flight number, date, and airports), a clear statement that you are claiming compensation under EU261, and a request for the appropriate compensation amount based on the flight distance and delay duration.
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