A “Letter To Airline For Baggage Damage Compensation Montreal Convention” is a formal request. You write it when your luggage gets damaged during a flight. The Montreal Convention protects your rights as a passenger. It lets you claim compensation from the airline.
Need to write such a letter? We’ve got you covered. This article provides templates, examples, and samples. Use these to craft your own letter easily.
We make it simple. Get the compensation you deserve. Let’s dive into these helpful resources.
Letter To Airline For Baggage Damage Compensation Montreal Convention
[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]
[Date]
[Airline Name]
[Airline Address]
Subject: Claim for Baggage Damage Compensation – Montreal Convention – [Your Flight Number]
Dear Sir/Madam,
I am writing to claim compensation for damage to my baggage that occurred during flight [Your Flight Number] from [Departure City] to [Arrival City] on [Date of Flight].
Upon arrival at [Arrival City] airport, I collected my baggage and discovered that [Describe the damage clearly and specifically. Example: “my suitcase had a large crack on one side and the handle was broken”].
I reported the damage to [Airline Representative/Baggage Claim Office] at the airport and received a Property Irregularity Report (PIR) with reference number [PIR Number]. I have attached a copy of this report to this letter.
The damage to my baggage has resulted in [Explain the consequences of the damage. Example: “the suitcase being unusable and I had to purchase a replacement”].
As per the Montreal Convention, I am entitled to compensation for the damage to my baggage. I am therefore requesting compensation for [State the amount you are claiming and what it covers. Example: “the cost of replacing my suitcase, which was [Amount]”]. I have attached a copy of the purchase receipt for the replacement suitcase.
I look forward to your prompt response and a resolution to this matter.
Sincerely,
[Your Signature]
How to Write Letter To Airline For Baggage Damage Compensation Montreal Convention
1. Subject Line: Clarity is Paramount
The subject line is your clarion call. Make it precise and unambiguous. For instance:
- Subject: Claim for Damaged Baggage – Flight [Flight Number] – [Your Last Name]
- Subject: Montreal Convention Claim – Damaged Luggage – Booking Reference [Your Booking Reference]
2. Salutation: A Formal Overture
Begin with a respectful salutation. Avoid being overly familiar.
- Dear [Airline Name] Customer Service,
- To Whom It May Concern,
3. Identifying Information: Laying the Groundwork
Immediately establish the pertinent details of your journey. This section should be comprehensive and succinct.
- Your Full Name
- Address
- Phone Number
- Email Address
- Flight Number
- Date of Travel
- Booking Reference/PNR
- Baggage Claim Tag Number(s)
4. Describing the Damage: Paint a Vivid Picture
Detail the damage with perspicacity. Avoid hyperbole, but be thorough. Mention the brand and a brief description of the bag.
- Specify the type of damage (e.g., cracked shell, broken handle, torn fabric).
- Include photographs as corroborating evidence. State: “Photographic evidence is attached.”
- Note the contents of the bag, especially if anything is missing due to the damage.
5. Referencing the Montreal Convention: Asserting Your Rights
Explicitly invoke the Montreal Convention. This demonstrates your understanding of your entitlements.
- State: “This claim is being made under the Montreal Convention, which governs international air travel and liability for baggage damage.”
- Mention the time limit for filing a claim (usually seven days from receipt of baggage for damage).
6. Compensation Request: Articulating Your Expectations
Clearly state the compensation you are seeking. Be reasonable and justify your request.
- Indicate whether you want the bag repaired or replaced.
- If requesting monetary compensation, provide an estimated value of the damaged baggage and its contents, if applicable.
- Include receipts or proof of purchase if available.
- State your preferred method of reimbursement (e.g., bank transfer, check).
7. Closing: A Cordial Conclusion
End the letter with a polite and professional closing.
- Sincerely,
- Yours faithfully,
- Followed by your full name and signature (if sending a physical letter).
- Include a final sentence expressing your expectation of a prompt and equitable resolution. For example: “I look forward to your expeditious response and a fair resolution to this matter.”
Frequently Asked Questions: Baggage Damage Compensation under the Montreal Convention
This section addresses common inquiries regarding compensation for damaged baggage under the Montreal Convention. It provides guidance on your rights and the procedures for claiming compensation from airlines.
What is the Montreal Convention and how does it apply to baggage damage?
The Montreal Convention is an international treaty that governs airline liability for baggage damage on international flights. It sets limits on the amount of compensation you can claim and outlines the conditions under which airlines are liable.
What is the deadline for reporting baggage damage to the airline?
You must report the damage in writing to the airline within seven days of receiving your baggage. Failure to do so may invalidate your claim.
What documentation do I need to support my claim for baggage damage?
You will typically need your flight ticket or boarding pass, baggage claim tag, a written description of the damage, photographs of the damage, and proof of the baggage’s contents and their value (e.g., receipts, appraisals).
How much compensation can I claim for damaged baggage under the Montreal Convention?
The Montreal Convention limits liability to approximately 1,288 Special Drawing Rights (SDR) per passenger, which is subject to currency fluctuations. This amount covers both damaged and lost baggage.
What if the airline denies my claim for baggage damage?
If the airline denies your claim, you may have the option to pursue legal action. Consult with an attorney specializing in aviation law to explore your legal options.
Related:
Resignation letter due to rude boss
Resignation letter moving to another state
Resignation letter due to illness of family member
Resignation letter due to study